Privacy Policy

Our Commitment to Your Privacy

At FortressLine Pacifica Fence Builders, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect information that helps us serve you better and never sell your personal data to third parties.

Information We Collect

Contact Information

When you request a quote or contact us, we collect basic information like your name, email address, phone number, and property address. This helps us respond to your inquiry and provide accurate service estimates.

Project Information

For service requests, we may collect details about your project, including property measurements, photos, and specific requirements. This information helps us plan and execute your fence installation or repair.

Website Usage Data

Like most websites, we collect basic information about how you use our site, including pages you visit and how long you stay. This helps us improve your experience. We may use cookies and similar technologies to remember your preferences.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide service quotes
• Schedule and complete your fence installation or repair project
• Send you project updates and important service information
• Improve our services and website experience
• Comply with legal requirements and resolve disputes
• Send occasional updates about our services (you can opt out anytime)

How We Protect Your Information

We take data security seriously. We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encrypted data transmission, and restricted access to personal information.

However, no method of transmission over the internet is completely secure. While we do our best to protect your information, we can't guarantee absolute security.

Sharing Your Information

We may share your information with:

• Service providers who help us run our business (like payment processors or scheduling tools)
• Material suppliers when ordering products for your specific project
• Legal authorities when required by law or to protect our rights

We never sell your personal information to marketing companies or other third parties.

Cookies and Tracking

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, but this may affect how our website works for you. We don't use cookies to track you across other websites.

Third-Party Links

Our website may contain links to other sites, like manufacturer websites or social media platforms. We don't control these sites and aren't responsible for their privacy practices. We encourage you to read their privacy policies before sharing any information.

Your Rights and Choices

You have the right to:

• Request a copy of the information we have about you
• Ask us to correct inaccurate information
• Request that we delete your information (with some exceptions)
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are intended for adults. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect and how we use it, the right to delete your information, and the right to opt out of any sale of your data (though we don't sell personal information).

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we do, we'll update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: